Effective Date: 1st December, 2024

At Farm2Trade.com, the privacy and security of our users are our top priorities. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our platform. By using Farm2Trade.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information to ensure the proper functioning of our platform:

a. Personal Information:

  • Name, phone number, and email address for account registration.
  • Business information, such as company name, address, and tax identification number, for sellers.
  • Payment details for processing transactions, including account numbers or wallet details.

b. Usage Information:

  • IP addresses, device information, and browsing activities to improve user experience.
  • Information collected via cookies to remember user preferences and provide personalized services.

c. Transaction Data:

  • Details of purchases, sales, and other financial activities on the platform.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To Operate the Platform: Manage accounts, process transactions, and facilitate buyer-seller interactions.
  • To Improve Services: Analyze user behavior to enhance platform functionality and user experience.
  • To Communicate with You: Send notifications about your transactions, updates about the platform, or promotional offers.
  • To Comply with Legal Obligations: Meet requirements under Nigerian law, such as tax reporting and fraud prevention.
  • For Dispute Resolution: Address user concerns, complaints, and disputes.

3. How We Share Your Information

Farm2Trade.com shares your information only when necessary:

  • With Service Providers: Third-party providers (e.g., payment processors, courier services) who assist in service delivery.
  • With Law Enforcement: When required by Nigerian law or to protect the safety, rights, or property of users and the platform.
  • With Other Users: Limited sharing of your public business profile (e.g., business name, products listed) to facilitate trade.

We do not sell your information to third parties.

4. Data Security

We employ industry-standard security measures to protect your data, including:

  • Data encryption during transmission and storage.
  • Secure servers and firewalls to prevent unauthorized access.
  • Regular security audits and compliance checks.

However, no system is completely secure. Users are advised to maintain the confidentiality of their passwords and account details.

5. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience.
  • Remember your preferences and settings.
  • Analyze site usage to improve functionality.

You can disable cookies through your browser settings, though some platform features may become inaccessible.

6. Your Rights

As a user of Farm2Trade.com, you have the following rights:

  • Access and Correction: Request access to your data or correct inaccuracies.
  • Data Deletion: Request deletion of your account and associated information (subject to legal requirements for data retention).
  • Opt-Out: Unsubscribe from promotional communications.
  • Withdraw Consent: Change your preferences for data collection where applicable.

To exercise these rights, contact us at privacy@farm2trade.com.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our platform may include links to third-party websites or services. Farm2Trade.com is not responsible for the privacy practices or content of these external sites.

9. Privacy Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or Nigerian laws. We will notify users of significant changes through the platform or via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

11. Compliance with Nigerian Law

Farm2Trade.com complies with the Nigeria Data Protection Regulation (NDPR) and other relevant laws governing data protection and privacy in Nigeria. We are committed to promoting transparency and trust in digital commerce within the Nigerian agricultural sector.

Your trust is crucial to us. Thank you for choosing Farm2Trade.com as your agricultural marketplace!