Effective Date: 1st December, 2024
Welcome to Farm2Trade.com, Nigeria’s premier agriculture commodities marketplace. By using our platform, you agree to these Terms of Service (TOS), which govern your use of the website, mobile app, and services provided by Farm2Trade Ltd. Please read these terms carefully before accessing or using our services.

1. Definitions

  • Platform: Refers to the website (www.farm2trade.com) and mobile application operated by Farm2Trade Ltd.
  • User: Any person or entity using the platform, including buyers, sellers, and visitors.
  • Buyer: A registered user who purchases agricultural commodities through the platform.
  • Seller: A registered user who lists agricultural commodities for sale on the platform.
  • Farm2Trade: The company providing the marketplace services.

2. Eligibility

  1. Age: Users must be at least 18 years old to register and transact on the platform.
  2. Business Verification: Sellers are required to verify their business identity through appropriate documents (e.g., CAC registration, Tax Identification Number, etc.).
  3. Local Compliance: Users must comply with all applicable laws and regulations of Nigeria.

3. User Accounts

  1. Account Creation: Users must provide accurate and complete information during registration. Users are solely responsible for maintaining the confidentiality of their account credentials.
  2. Prohibited Activities:Users must not:
    • Provide false information.
    • Engage in fraudulent activities.
    • Share login details with unauthorized individuals.
  3. Account Termination: Farm2Trade reserves the right to suspend or terminate accounts for violating these terms or engaging in illegal activities.

4. Marketplace Services

  1. Listing Products:
    • Sellers must provide accurate descriptions, prices, and product details.
    • All listed products must comply with Nigerian agricultural standards.
  2. Transactions:
    • Farm2Trade facilitates transactions but is not a party to any agreement between buyers and sellers.
    • Sellers bear responsibility for product quality and delivery.
  3. Escrow Payment System:
    • All payments are managed through Farm2Trade’s escrow system to protect buyers and sellers.
    • Funds are released to the seller only after the buyer confirms receipt and satisfaction with the product.
  4. Dispute Resolution:
    • Farm2Trade will mediate disputes. Decisions made by Farm2Trade in disputes are final and binding.

5. Fees and Payment

  1. Service Fees: Farm2Trade charges a percentage commission on successful sales, which is disclosed before transactions.
  2. Payment Methods: Farm2Trade supports secure payment gateways. Users must ensure their payment details are accurate.
  3. Refunds and Cancellations: Refunds are subject to the agreement between the buyer and seller, with Farm2Trade facilitating the process through the escrow system.

6. Seller Obligations

  1. Quality Standards: Sellers must ensure products meet the quality described in their listings and comply with local and international agricultural regulations.
  2. Timely Delivery: Sellers must adhere to agreed delivery timelines. Delayed or failed deliveries may result in penalties or account suspension.
  3. Prohibited Items: The sale of counterfeit, expired, or illegal items is strictly prohibited.

7. Buyer Responsibilities

  1. Product Inspection: Buyers are responsible for inspecting products upon delivery and reporting issues within 48 hours.
  2. Compliance: Buyers must ensure the products purchased comply with their intended use and local regulations.
  3. Feedback and Reviews: Buyers are encouraged to leave honest feedback. False or malicious reviews are prohibited.

8. Intellectual Property

  1. Ownership: All content on Farm2Trade, including text, images, logos, and software, is owned or licensed by Farm2Trade Ltd.
  2. User Content: By uploading content (e.g., product descriptions, images), users grant Farm2Trade a non-exclusive, royalty-free license to use and display such content on the platform.

9. Limitation of Liability

  1. Platform Role: Farm2Trade acts as an intermediary and is not liable for transactions, product quality, or delivery issues.
  2. Indirect Damages: Farm2Trade is not responsible for indirect, incidental, or consequential damages resulting from platform use.
  3. Force Majeure: Farm2Trade is not liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, strikes, or governmental actions.

10. Privacy and Data Protection

Farm2Trade respects user privacy and protects personal data as outlined in our Privacy Policy. By using the platform, users consent to the collection and use of their data for platform operations.

11. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved under the jurisdiction of Nigerian courts.

12. Amendments

Farm2Trade reserves the right to amend these terms at any time. Changes will be communicated via email or the platform. Continued use after amendments constitutes acceptance.

13. Contact Information

For inquiries or support, please contact us at:
Email: support@farm2trade.com
Phone: +234 902 997 0734
Office Address: Abuja, Nigeria

By accessing or using Farm2Trade.com, you agree to these Terms of Service.